FAQs

How do I download the Apollo app?

The app is available on the Google Play Store and the App Store by searching for ‘Apollo Teaching’.

How do I sign into the School Platform?

You can find the School Log in here.

How do I register with Apollo Teaching Services?

You can register by filling in this form (link to join us form), or make an appointment by calling our Help Desk who will transfer you through to your local office. You can contact the Apollo Help Desk by calling 08000 622122.

What positions are available to me?

  • Supply Teachers
  • Learning Support (Teaching Assistants)
  • Cover Supervisors
  • Exam Invigilators
  • Administrative Staff
  • Caretakers

How long does a registration appointment last?

A registration appointment can go last between 30 minutes and 1 hour. It’s really dependant on the amount of questions you have and how much you already know about Apollo.

When will I know what school I’m working in?

We will try our best to give you as much notice as possible. If you are doing day to day supply cover, expect a phone call any time from 7am.

How do I make a complaint?

If you have any concerns or comments for us please email angela@apolloteaching.com.

Where can I find more information about Agency Worker Regulations?

Take a look at this link for more information on the Agency Worker Regulations that were introduced in October 2011: https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/32121/11-949-agency-workers-regulations-guidance.pdf

My app isn’t working. What shall I do?

If your app has stopped working, please call the Apollo Help Desk on 08000 622122.

I have forgotten my username and/or password for the app or School Platform. What do I do?

If you have forgotten your log in details please call the Apollo Help Desk on 08000 622122.

How can I find out more about the Services you can offer my school/college?

If you give our Help Desk a call on 08000 622122, they will be happy to help.

What do I need to bring to a registration appointment?

  • CV – Ensuring you have a full employment history with no gaps.
  • 2 proofs of ID – Passport, Birth certificate, Drivers licence.
  • 2 proofs of address – Bank statement/Utility bill dated in the last 3 months.
  • Other documents – P45, Council tax/Mortgage statement dated in the last 12 months.
  • 3 reference details – Must be details of your most recent and previous employment/tutor (Has to be professional)
  • Overseas police check – If you have lived or worked outside the UK since the age of 18.
  • DBS on the Update Service– You can obtain a DBS via the GOV.UK website.
  • Highest form of qualification documents

How soon can I start work?

It varies depending on the status of your documents. It can be a couple of days, but if you need to process a new DBS it could be a couple of weeks.

Why don’t Apollo use timesheets?

We think your time should be spent in the classroom, not filling out forms. For that reason your hours will be recorded on our online portal which you can view at any time through your log in on our website.